Overview

As a Product Design Engineer Intern at Palona AI, a startup building AI-powered hospitality agents for restaurants, I worked at the intersection of engineering, design, and strategy. I reworked Palona’s brand presence through a full corporate website redesign, tightening messaging and design to increase conversion rates for client call scheduling.

On the product side, I conducted user interviews with restaurant owners and managers to inform the design of an analytics dashboard, translating insights into interactive Figma prototypes and production-ready React/TypeScript components. My work helped sharpen Palona’s positioning while shaping tools that empower restaurants to engage with AI agents more intuitively.